{"id":2981,"date":"2021-09-08T16:19:42","date_gmt":"2021-09-08T14:19:42","guid":{"rendered":"http:\/\/www.cpvassocies.com\/?page_id=2981"},"modified":"2022-01-06T17:42:33","modified_gmt":"2022-01-06T16:42:33","slug":"2-4-3-enquetes-de-satisfaction-des-clients-internes-et-ou-externes","status":"publish","type":"page","link":"http:\/\/www.cpvassocies.com\/index.php\/2-4-3-enquetes-de-satisfaction-des-clients-internes-et-ou-externes\/","title":{"rendered":"Enqu\u00eates de satisfaction des clients (internes et\/ou externes)"},"content":{"rendered":"<div class=\"bt_bb_wrapper\"><section id=\"bt_bb_section69e4bc2c35a75\"  class=\"bt_bb_section bt_bb_top_spacing_medium bt_bb_layout_boxed_1000 bt_bb_vertical_align_top\" ><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row_wrapper\"><div  class=\"bt_bb_row\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_center bt_bb_padding_normal\"  data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><header class=\"bt_bb_headline bt_bb_dash_none bt_bb_size_inherit bt_bb_superheadline bt_bb_align_left\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_inherit&quot;,&quot;xl&quot;:&quot;inherit&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;xl&quot;:&quot;left&quot;}}\"><h1 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">ENQUETES ET BAROMETRES<\/span><span class=\"bt_bb_headline_content\"><span>ENQUETES DE SATISFACTION DES CLIENTS (INTERNES OU EXTERNES)<\/span><\/span><\/h1><\/header><div class=\"bt_bb_separator bt_bb_bottom_spacing_medium bt_bb_border_style_none\"><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row_wrapper\"><div  class=\"bt_bb_row\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\"  data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"bt_bb_section69e4bc2c35c6b\"  class=\"bt_bb_section bt_bb_layout_boxed_1200\" ><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row_wrapper\"><div  class=\"bt_bb_row\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\"  data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div  class=\"bt_bb_text\" ><ul>\n<li>Enqu\u00eate annuelle pour l\u2019ensemble des clients au niveau mondial sur les prestations fournies :<\/li>\n<li>Co-construction du questionnaire, administration de l\u2019enqu\u00eate et mise en forme des r\u00e9sultats<\/li>\n<li>Comparaisons annuelles et suivi dans le temps.<\/li>\n<li>Enqu\u00eate annuelle de satisfaction des prestations logistiques d\u2019un groupe de distribution vis \u00e0 vis de ses magasins :<\/li>\n<li>conception du questionnaire<\/li>\n<li>Administration et analyse des r\u00e9ponses, synth\u00e8se<\/li>\n<li>Mise en place d\u2019un plan d\u2019actions correctives<\/li>\n<li>Accompagnement des actions de transformation.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/pages\/2981"}],"collection":[{"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/comments?post=2981"}],"version-history":[{"count":6,"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/pages\/2981\/revisions"}],"predecessor-version":[{"id":3440,"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/pages\/2981\/revisions\/3440"}],"wp:attachment":[{"href":"http:\/\/www.cpvassocies.com\/index.php\/wp-json\/wp\/v2\/media?parent=2981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}